Agentic AI x Supply Chain
Overview
To support C3 AI’s annual customer conference and strategic product roadmap, I led the design of a cross-product demo envisioning how agentic AI could reshape human-AI collaboration across four key supply chain products. These demos showcased how intelligent agents could proactively initiate action, explain AI outputs, and guide users through complex decision-making processes—demonstrating C3’s leadership in enterprise-grade agentic AI.
Supply Chain Agentic AI Design Prototype Demo at C3 Conference
My Role & Contribution
Led end-to-end design concepting, UX flow development, and narrative framing for all four agentic AI demos.
Collaborated with PMs to align AI capabilities with user-centered workflows.
Shaped how C3 AI communicated its vision for agent-initiated, collaborative AI in operational settings.
Impact
The demos received highly positive reception from enterprise clients at the conference, sparking new conversations around agentic workflows and future implementations.
Solidified C3 AI’s positioning as a thought leader in operationalizing agentic AI in real enterprise software.
Internally, this work influenced strategic product planning and seeded ideas for roadmap-level initiatives across multiple verticals.Impact
Detail Design Flows
Production Schedule Optimization
Agent detects disruptions (e.g., high-priority order), proposes re-optimization paths, and guides users through balancing resource constraints and tradeoffs.
Prototype Demo
Demand Forecasting
Agent helps demand planners interrogate forecast outputs, explain demand shifts, and simulate downstream impact.
Prototype Demo
Inventory Optimization
Agent surfaces upstream/downstream events affecting inventory levels, recommends bulk adjustments, and helps planners act efficiently at scale.
Prototype Demo
Sourcing Optimization
Agent reviews supplier documentation and contract data, suggesting renewals and changes to reduce sourcing costs and risks.
Prototype Demo